Private Jet Medical Travel

No. TruNorth Jets provides non-emergency private jet charter for medical-related travel. We do not operate FAA-certified air ambulance flights or carry onboard medical crews or equipment. Our service is designed for patients who are medically stable and traveling to or from medical appointments, treatment centers, or specialist consultations.

Yes. Many of the aircraft in our network offer ground-level boarding or low-step entry, which eliminates the need for jetbridges, stairs, or terminal walking. We work with you to select an aircraft that matches the passenger's mobility needs and can arrange ground transportation that connects directly to the FBO ramp.

We can typically arrange flights within 24-48 hours for urgent situations. For recurring treatment schedules or planned specialist visits, booking 5-7 days in advance gives us the widest selection of aircraft and the best pricing. We also offer standing arrangements for patients making regular trips.

In most cases, private jet charter is not covered by standard health insurance plans. However, some supplemental travel insurance policies and certain employer or executive benefits packages may include provisions for medical transportation. We recommend consulting your insurance provider or benefits coordinator. TruNorth Jets can provide detailed invoices and flight documentation if needed for reimbursement submissions.

Absolutely. One of the primary advantages of private medical travel is the ability to bring family and caregivers along. Whether it's one companion or a full family, the aircraft is yours — there are no seat restrictions beyond the plane's capacity.

Yes. A personal physician, nurse or caregiver can fly with the patient as a passenger; their seat counts toward the aircraft's capacity like any other guest. Because we arrange non-emergency charter rather than air ambulance flights, the aircraft won't carry medical equipment or a medical crew. If the patient needs a portable oxygen concentrator or another personal medical device, tell us when you book so the operator can approve it in advance.

Often, yes, for seniors who are medically stable enough to fly. Private terminals mean a short walk from the car to the aircraft, with no security lines, long concourses or gate changes, and many aircraft offer low-step boarding. A caregiver and family can sit alongside the whole way. Check with the passenger's doctor before booking, especially after recent surgery or with heart or lung conditions, and we'll plan the trip around their advice.

We select the closest FBO (private terminal) to your specific hospital or clinic. For example, Mayo Clinic patients fly into Rochester International (RST), MD Anderson patients use Hobby Airport (HOU) or Sugar Land (SGR), and Memorial Sloan Kettering patients land at Teterboro (TEB) — just 20 minutes from Manhattan. We handle the FBO selection based on your destination.

Aircraft selection depends on distance, passenger count, and comfort requirements. For shorter trips (under 3 hours), turboprops like the King Air 350 or Pilatus PC-12 offer a quiet, comfortable cabin at a competitive price. For longer flights or when speed is a priority, light jets (Citation CJ3, Phenom 300) and midsize jets (Citation Latitude, Hawker 800XP) provide larger cabins and faster cruise speeds. We recommend the right aircraft for each specific trip.

Yes. We can coordinate ground transportation between the FBO and your medical facility, hotel, or other destination. This is particularly valuable for patients arriving in unfamiliar cities. The goal is a seamless door-to-door experience with as few logistical handoffs as possible.

Medical situations are inherently unpredictable, and we build that understanding into every booking. If a treatment runs late, an appointment gets moved, or a discharge happens earlier than expected, our team works to adjust the flight plan accordingly. Flexibility is one of the core reasons families choose private charter for medical travel.

Charter pricing is based on the aircraft type, flight distance, and scheduling. We provide transparent, all-inclusive quotes with no hidden fees. For patients making recurring trips, we can offer structured pricing arrangements that provide cost predictability over the course of treatment. Contact our team for a personalized quote based on your specific travel needs.